Collective Email Wisdom: Getting People to Provide an Email Address

Thomas S Kraemer writes: Email is a great medium for marketing. The area that I’m trying to crack is how to get people to provide their email address with permission for us to market to them so we can reach them through this efficient medium. What are some ways you have found to get the reluctant email provider to give you his or her email address for promotional purposes?

The eec community had this advice:

Jeanniey Mullen responded: The first rule of thumb is that people need to understand what’s in it for them— in return for their email and permission, what will they get? The benefits needs to be material and clearly spelled out. Some of the ways that seems to work well for many groups are: transactional or service message opt-in opportunities, direct mail postcards, call center capture and in some cases online sweepstakes or polls.

Bryan Eisenberg responded: The key to getting email address from people is to understand that you are in an exchange of value. Not only to they need to get a good sense of what the future value of your relationship will be but what will the present exchange bring to them. If you can offer some immediate benefit—a small report, ebook, or something similar—you may give them additional incentive to provide an email address. All be clear with people about the frequency and type of content they will get helps.

Matthew Gordon responded: In my experience it is also important not to ask for too much information to begin with, region, age, sex, etc. Keep it simple: Name and email address. After you have established and created a relationship of trust with the recipient can you then request further information.

Read the rest of the responses and share advice of your own by visiting the Email Experience Council’s Facebook discussion board. Other topics currently being discussed include “Rendering on BlackBerries.”

–>Read more Collective Email Wisdom.