The Keys to Remarkable Email Design, Coding and Creative

A big part of the eec's mission is empowering the email marketing community to create better email; but what does "better" really mean? Respectful, subscriber-centric, valued, memorable and responsive if not also . . . creatively remarkable! There's a mountain of detailed information about design and coding hacks, tips, tactics...
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9 Tips for Reclaiming Your Privacy on Data Privacy Day

Every year on January 28th the privacy community gets together to remind people about their rights as individuals to have their personal information protected by the organizations that they share it with and to remember to take note and follow privacy best practices. This year, more so than others before...
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4 Trends for 2018

Recently, we shared 5 trends from 2017, that emerged among our work with marketers as the most notable email elements of the year. Those themes were largely a result of the evolving consumer preferences and our “on demand” digital lifestyle. How many, if any, of these trends will continue into...
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EEC Coaching Clinic Round-up Holiday Email Strategies: Staying Off The Naughty List

Last month, the Email Experience Council (EEC) hosted a holiday coaching clinic, featuring advice from myself and Ken Pfeiffer of Sailthru. We shared tips and tricks for staying off the naughty list during the holidays. It was a lively discussion that included Q&A from the audience. Don’t worry if you...
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5 Trends and Learnings from 2017

2017 brought quite a bit of change to the email landscape. With consumer behavior being heavily influenced by the “on demand” nature of society, everything from deliverability to design was re-evaluated by marketers in order to evolve their program strategy to keep up with the changing digital channel. From our...
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Millennials Speak Out

Inspired by the recent EEC webinar, “Millennials Speak Out: Email Marketing Preferences & Brand Loyalty,” I wanted to share a few key takeaways: We’ve been hearing “email is dead” for about 15 years, and we know that’s not true. What’s dead is outdated email strategy and spray and pray tactics....
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Key Takeaways from eec Atlanta Meetup

More than 40 email marketing professionals gathered in a Downtown Atlanta speakeasy for networking, food, drinks, and a lively discussion at the Email Experience Council’s 2017 Atlanta Meet-Up. The eec’s Meet-Up — hosted by enterprise email service provider MessageGears and email deliverability agency Inbox Pros — featured a panel of...
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Shopping cart 'abandonment' emails trigger online tracking rules in Canada too!

Globalization affects eec members in a number of ways. Needing to manage marketing compliance rules across multiple jurisdictions is one such impact. Managing blind spots with how channel-specific rules impact cross-channel efforts is another. There is one blind spot in particular that deserves attention from retailers operating in Canada -- sending...
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Email List Segmentation: How Much is Too Much? Not Enough?

You probably know by now that segmentation improves email marketing performance significantly, so if you’re still operating primarily in “batch and blast” mode it’s time to start slicing and dicing your subscriber file. Marketers who practice list segmentation see better open and click-through rates, fewer unsubscribes and better deliverability. The...
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